BiophicLife Sciences Strategy

Legal

Privacy Policy

Applies to https://biophic.app and to the Biophic Client Messaging text messaging programme. Last updated 2026.

This policy explains what Biophic LLC (“Biophic”, “we”, “us”) collects when you use this website or contact us, how we use it, and who we share it with. Biophic is a business-to-business strategy advisory practice; we do not collect or process patient health information, and we have no consumer or patient-facing services.

Information we collect

We only collect information you give us directly. We do not buy contact data, we do not use tracking or advertising cookies, and there are no third-party analytics or advertising scripts on this website.

  • Enquiry details. When you submit the form at https://biophic.app/contact we collect your name, work email address, company or organisation, the content of your enquiry, and — if you choose to provide it — your mobile phone number.
  • Text messaging consent records. If you opt in to Biophic Client Messaging, we store the mobile number you provided, the fact that you consented, the date and time you consented, and the exact consent wording that was displayed to you at that moment.
  • Messaging interactions. Records of the messages we exchange with you under the programme, including any STOP or HELP request you send and when we actioned it.
  • Engagement correspondence. If we begin working together, the business contact details and correspondence needed to run the engagement.
  • Server logs. Our web server records requests it receives, which may include IP address, timestamp, and requested URL, for security and troubleshooting.

How we use your information

  • To read and respond to your enquiry, and to schedule an introductory call.
  • To send you the text messages you signed up for under Biophic Client Messaging — acknowledging your enquiry, following up on it, and confirming scheduled calls.
  • To answer your HELP requests and to honour your STOP or opt-out requests.
  • To deliver and administer a client engagement once one is agreed.
  • To keep records of consent and opt-out as our carrier and legal obligations require.
  • To secure and maintain this website.

We do not use your information for automated decision-making, and we do not use it for any purpose unrelated to those listed above.

How we share information

We share as little as possible, and only in these circumstances:

  • Service providers acting for us. Our messaging platform provider transmits programme text messages on our behalf, our email provider carries our correspondence, and our hosting provider runs this website. They process this information only to provide that service to us, under contract, and may not use it for their own purposes.
  • Legal obligation. Where we are required to disclose information by law, regulation, or valid legal process.

We do not sell, rent, or trade your information. We do not share it with third parties for their own marketing, advertising, or lead-generation purposes, and we do not participate in referral or affiliate arrangements that would pass your information to another party.

Text messaging opt-in data

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Your mobile number, your consent to receive Biophic Client Messaging messages, and your opt-in records are never sold, rented, or shared with any third party or affiliate for any purpose, including marketing. That information is used solely to deliver the messaging programme you signed up for and is not transferable to any other party or programme.

Biophic Client Messaging: how the messaging programme handles your data

This section governs our text messaging programme specifically.

When you opt in, we collect your mobile number and a consent record, and use them only to send the messages you requested about your enquiry and engagement, to answer HELP requests, and to process STOP requests. Consent is optional and is never a condition of submitting the contact form, receiving a reply, or working with us.

You can opt out at any time by replying STOP to any message. We will send one final confirmation and then no further messages. Opting out does not affect your enquiry, our email reply to you, or any engagement. For support, reply HELP to any message or email [email protected]. Message frequency varies. Message and data rates may apply. The full programme terms are in our SMS Terms & Conditions.

How long we keep it

Enquiries that do not lead to an engagement are deleted within twelve months. Text messaging consent and opt-out records are kept for as long as you are enrolled and for four years afterwards, because carrier and legal obligations require us to be able to evidence consent. Engagement records are kept as long as our professional and tax obligations require.

Your choices

  • Ask us what information we hold about you, and ask for a copy.
  • Ask us to correct anything inaccurate.
  • Ask us to delete your information, subject to records we must retain.
  • Withdraw text messaging consent at any time by replying STOP, or by emailing us.

Email [email protected] for any of these and we will respond within thirty days.

Security

This website is served over HTTPS. Access to enquiry and consent records is limited to people who need it to do the work described above.

Children

This is a business-to-business practice. Our services are not directed to anyone under 18 and we do not knowingly collect information from children.

Changes to this policy

If we change this policy we will update the date at the top of the page. If a change materially affects how we handle text messaging data, we will tell programme participants before it takes effect.

Contact us about privacy

Biophic LLC
340 Fremont St
San Francisco, California
[email protected]